Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses – and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it’s budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there’s more to the process than just posting on a job board and hoping for the best.
After spending years in the IT channel and being tasked with hiring IT talent himself, Keith founded Hirexe; a technology enable South African business process outsourcing company (BPO). Hirexe works with any business looking to grow and expand, but understands the specific staffing needs of MSPs and the industry and IT knowledge they want their candidates to come to the table with. One of the areas Hirexe excels in staffing is at the help desk with Level 1 to Level 3 technicians. Keith describes a success story in which he was able to connect an MSP to their chosen hire in one week!
Learn more about how Hirexe can help solve MSP staffing challenges at www.mspchanneljobs.com

AI, integrations, and evolving vendor strategies are reshaping partner programs and MSP ecosystems in 2026.

Cisco unveiled Cloud Control and a new AgenticOps strategy, creating new opportunities in services, integration, and AI governance.

CHG-MERIDIAN’s Simon Harrsen explains how financing, device lifecycle management, and more expand opportunities.

Delta Bear CEO Daniel Elliott joins Channel Insider: Partner POV to discuss deepfake attacks, AI impersonation risks, cyber insurance gaps, and MSP opportunities.

Logically CEO Joshua Skeens discusses board-level cyber risk, brand protection, tool sprawl, AI ROI, and MSP strategy.

Katie Bavoso sits down with MK Tong, CEO of SotaTek USA, to break down why infrastructure—not AI models—is the real bottleneck for enterprise success
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