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In Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice. Milano explains what matters most to him when considering a third party IT partner. Sikorski adds that EchoStor’s in-depth knowledge of Eversource and the company’s needs also shows how the solution provider has invested in the New England power company as a customer. Milano also discusses the solutions and trends he’s finding success with or avoiding, including why he’s been unhappy with Microsoft Copilot.

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