JumpCloud Acquires Brazilian MSP MacSolution

JumpCloud has acquired MacSolution, its largest MSP partner in the Americas.

The acquisition, announced Jan. 8, brings MacSolution’s team and technical expertise directly into JumpCloud and establishes São Paulo, Brazil, as a strategic operational hub for the company. 

We spoke with Antoine Jebara, co-founder and general manager of JumpCloud’s channel and alliances buisiness, about the acquisition and how it fits into JumpCloud’s broader channel strategy in 2026.

What the MacSolution acquisition means for JumpCloud’s Brazil strategy

MacSolution has worked closely with JumpCloud for years, specializing in identity, access, and device management for organizations modernizing their IT environments. 

Jebara emphasizes that the acquisition adds to JumpCloud’s growing presence in Brazil, which it expects to help bolster its position in the Latin American market while providing key learnings it can take to other regions worldwide.

“There are certain markets we’ve seen have plenty of opportunity for growth but require localized expertise and understanding. Brazil is definitely one of those for us,” Jebara said. “We now have a center of excellence in the country that will help to accelerate the growth we’ve already seen.”

The São Paulo hub is expected to function as a centralized center for professional services, partner support, and enterprise deployments. 

“We think this acquisition is force multiplier. We’re not moving away from partners; we’re doubling down on them, and MacSolution will now help our go to market approach in Brazil directly as part of our team,” Jebara continued.

Why JumpCloud brought a longtime MSP partner in-house

By acquiring MacSolution, JumpCloud gains a team with deep, hands-on knowledge of its platform and practical insight into how MSPs deploy, manage, and troubleshoot IT in real-world environments.

The MSP’s experience deploying JumpCloud at scale, particularly in complex, legacy environments, was a key driver of the deal.

“Throughout the years, they have grown their business in a variety of ways, and we have developed very strong ways of working with them,” Jebara said.

“We started talking to the team about the next steps in our relationship. Brazil is a fast-growing market for us, and we’ve got a partner in MacSolution that has deep technical expertise that we already have a strong relationship with. In the end, it just made sense to go through this acquisition,” he added.

“Joining forces with JumpCloud is the ultimate validation of the knowledge and specialized service our team has built over the years,” said Bruno Rotiroti, CEO of MacSolution. “We are thrilled to officially transition from being a strategic JumpCloud partner to becoming an integral part of the team.”

MacSolution touts its capabilities across consulting, specialized support, and implementation services. The provider calls itself the “first, largest, and most certified official JumpCloud partner in Brazil.”

Now, the team fully joins JumpCloud’s internal operations, a move Jebara says will drive better outcomes for other channel partners in Brazil and around the world. 

JumpCloud continues to invest in partnerships as it scales business worldwide

Jebara told Channel Insider that JumpCloud continues to invest in its partnerships business because it has seen the value of channel partners in scaling existing markets while it pursues new regions.

“I think we’ve been in ‘learning mode’ at JumpCloud for the last ten years, and we’re certainly in learning mode with our channel partners,” Jebara said, noting that partners have enabled the company to enter new markets and scale faster than they could with internal resources alone.

Jebara also says the feedback they’ve received from partners like MacSolution in Brazil about the expectations for things such as partner programs and ways of entering markets are directly impacting how the company plans to engage with the channel moving forward.

Why MSPs see opportunity in unified identity and device management

With JumpCloud, MSPs and other types of channel partners the company works with can bring enterprise and midmarket customers a way to unify IT operations at a time when tooling is more disparate and separate than ever before.

As Jebara explains, businesses increasingly want to leverage best of breed solutions, including LLMs and other emerging AI tools, without focus on whether they all exist within the same vertical or provider.

This means MSPs and IT teams have to manage across multiple endpoints in different environments; as Jebara says, the days of everything within an organization existing fully within Microsoft or Google, for example, are gone.
Customers now want to bring the best individual tools and systems together to create a holistic technology experience. To do that, MSPs will need to find ways to manage those solutions efficiently.

“We’re seeing more than ever that MSPs, resellers, and different types of partners are coming to us and saying that their customers are looking for a different way to manage their tech stack,” Jebara said.