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Page 12 - Channel Summit 2008
Channel Summit 2008 - How Company Pays for Managed Services
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Channel Summit 2008
IT Services Currently Used
IT Services Used A Year Ago
Number of Solution Providers Used When Outsourcing
Number of Service Providers Currently in Use/Will Use a Year from Now
Percentage of Enterprise Applications Run/Managed By Service Providers
IT Services in Play
IT Services in Consideration Within the Next 2 Years
Why Change Service Providers?
Who is Responsible for Managing Other Service Providers?
Company's Spending on Managed Services in the Next 6 Months
How Company Pays for Managed Services
How Company Pays for IT Services
Your Current Roles in Client's Company
What Your Clients Want More From You
Factors With Greatest Influence When Selecting an IT Service Provider
Executives Participating in Selection of Service Providers
Executives Participating in Selection of Service Providers
How IT Executives Find Service Providers and VARs
How IT Executives Hear About Service Providers and VARs
Frequency of Evaluating Relationships with Service Providers and VARs
Requirements When Working with Service Providers and VARs
Techniques Employed in Relation to Use of Service Providers and VARs
Measures Used to Determine If Service Providers and VARs are Value-Adds
Sample Characteristics