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Research Exclusive: Perspectives on Renewals from Vendors, VARs, Users - Buyer Perceptions


( Page 15 of 16 )


When asked how these different approaches to the renewal process impact the buyer’s perception of the reseller or vendor’s business, the survey found significant variations. 



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Slideshow Index:
  1. Research Exclusive: Perspectives on Renewals from Vendors, VARs, Users
  2. Making Contact
  3. Tracking Contacts
  4. Outcomes
  5. The Importance of Renewals
  6. Who Makes the Call?
  7. Best Vendor Efforts
  8. Renewal Perspectives Across the Board
  9. Who Really Makes Contact?
  10. Customer Initiatives
  11. Comparing Experiences
  12. Building Relationships
  13. Strict Focus on Renewals
  14. Eye on the Ball
  15. Buyer Perceptions
  16. Negative Impact, Final Impressions