The next release of the MSP platform adds support for
Macintosh OS X and Intel's vPro by March and promises Linux and
smart phones by December.Kaseya will add support for Intel's vPro and Mac clients as well as provide a
new application programming interface to its Kaseya 2008 platform for managed
service providers, set to be available at the end of March, the company
announced Feb. 29.
And later this year the company plans to introduce support for Linux as well as
for Windows Mobile and BlackBerry PDAs. "We are watching Treo too, but
there's a lot more Windows Mobile and BlackBerry out there," said Dan
Shapero, senior vice president of marketing for Kaseya.
The enhancements are ones that the company's MSP partners have been asking for,
he said, and they mark the most significant upgrade of the software to date.
Kaseya 2008 manages machines equipped with the Intel Core 2 processor with
vPro, providing MSPs who use it with the ability to work remotely during
off-hours and also to control power management settings so that out-of-band
machines within Wi-Fi range are turned off when not in use.
To read about how one MSP used vPro to outsource some of his work to India,
click here.
"You can go green without compromise," Shapero said. "And after
hours is the time when you want to be doing these management functions."
Kaseya has also added on a module called User State Management that harvests
user settings and information for machines to help restore those settings
after, say, a migration from Windows XP to Windows Vista. It can also be
used in a disaster recovery scenario. In addition, administrators can use
the module to create standard user profiles for office workers or field reps.
And it can specify power management settings, Shapero said.
With the addition of Mac OS X support, Kaseya 2008 allows MSPs to manage Mac
clients within their customer sites.
"There is always somebody using a Mac," Shapero said. "And it's
hard for IT to say, 'I can monitor and manage everything except the Mac.'"
Kaseya will also offer an
API as part of its
core framework. Previously available only as a patch, the
API
allows for the creation of custom Windows desktop widgets and alerts to help
MSPs better manage their clients' systems.
"Now I can look at all alerts via a little dashboard of widgets,"
Shapero said.
SMB Partner 
