According to Ziff Davis Enterprise Research, which conducted online surveys with 245 IT directors and managers, there are a number of influencing factors when it comes to selecting a service provider. Find out what the top 10 factors are here.
Top 10 CIO Influencers When Choosing a General Service Provider - 5. Company Reputation or Recommendations
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While brand familiarity may not be a major concern, CIOs believe in word of mouth and recommendations. When choosing a VAR, a company's reputation or the service provider being recommended by another company was considered a deciding factor by 28 percent of CIOs surveyed.