The transition from solution provider to managed service provider can be tough. Here are the top five challenges your company is likely to face, based on a survey of 325 channel professionals.
The Top 5 Obstacles to Becoming an MSP - '1. Definition Difficulties'
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Creating a definition for the services they offer is the biggest obstacle for companies seeking to transition to an MSP model, cited by 46 percent of respondents. Channel players must ensure that they are specific about functions—for example, not si