The Computing Technology Industry Association focused on finding the major opportunities within the convergence market for the small and midsize business sector in the United States and Canada.
The Concealed Promise of Convergence - 'Upgrade cycle and security'
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Upgrade cycles for both phone and data networks, on average, range from three to three-and-one-half years. More than one-half of SMBs plan to adopt some type of converged solution and will require a small network upgrade for support. SMBs report they rare