HomeCommentary Page 9 - Vendor Services Programs: Can`t We All Just Get Along?
If vendor services programs are at odds with the services that
solution provider partners offer, what can be done to smooth out the
rough edges in the relationship? Here, we offer insight into how
vendors and solution providers can diplomatically—and
profitably—navigate through these murky waters.
Vendor Services Programs: Can`t We All Just Get Along? - 20 Tips for VAR Best Practices (cont.)
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6. Establish a single point of contact.
7. Set proper expectations.
8. VARs should find a service niche.
9. Establish a personal relationship with management at critical vendors.
10. Manufacturer needs to establish a reseller advocate with teeth.