HomeCommentary Page 7 - Vendor Services Programs: Can`t We All Just Get Along?
If vendor services programs are at odds with the services that
solution provider partners offer, what can be done to smooth out the
rough edges in the relationship? Here, we offer insight into how
vendors and solution providers can diplomatically—and
profitably—navigate through these murky waters.
Vendor Services Programs: Can`t We All Just Get Along? - Resolutions
(
Page 7 of 11 )
The best way to resolve these conflicts is to have:
• a concrete list of best practices between the vendor and the VAR
• a SOW (statement of work) adopted by the VAR
• a single point of contact for both the VAR and the vendor