Commentary - Channel Insider
Empowering the next generation Channel

If vendor services programs are at odds with the services that solution provider partners offer, what can be done to smooth out the rough edges in the relationship? Here, we offer insight into how vendors and solution providers can diplomatically—and profitably—navigate through these murky waters.


Vendor Services Programs: Can`t We All Just Get Along? - VAR Complaints #2


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5. The channel's services have been commoditized, and customers have expectations that might not be realistic.
6. Vendors tend to focus on single-vendor integration approaches, as well as single-product mindsets.
7. There are issues with services that emphasize technical support or services meant to create solutions.




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Slideshow Index:
  1. Vendor Services Programs: Can`t We All Just Get Along?
  2. Main Areas of Conflict with Vendors
  3. Conflict Within the Channel
  4. Vendor Complaints
  5. VAR Complaints #1
  6. VAR Complaints #2
  7. Resolutions
  8. 20 Tips for VAR Best Practices
  9. 20 Tips for VAR Best Practices (cont.)
  10. 20 Tips for VAR Best Practices (cont.)
  11. 20 Tips for VAR Best Practices (cont.)