Commentary - Channel Insider
Empowering the next generation Channel

If vendor services programs are at odds with the services that solution provider partners offer, what can be done to smooth out the rough edges in the relationship? Here, we offer insight into how vendors and solution providers can diplomatically—and profitably—navigate through these murky waters.


Vendor Services Programs: Can`t We All Just Get Along? - Conflict Within the Channel


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• Vendors' services are resold through CDW, Insight and Zones, so, in addition to competing directly with vendors, you have to compete with online retailers.
• Vendors no longer view the channel as their primary or preferred route to market for the SMB (small and midsize business) space.




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Slideshow Index:
  1. Vendor Services Programs: Can`t We All Just Get Along?
  2. Main Areas of Conflict with Vendors
  3. Conflict Within the Channel
  4. Vendor Complaints
  5. VAR Complaints #1
  6. VAR Complaints #2
  7. Resolutions
  8. 20 Tips for VAR Best Practices
  9. 20 Tips for VAR Best Practices (cont.)
  10. 20 Tips for VAR Best Practices (cont.)
  11. 20 Tips for VAR Best Practices (cont.)