Commentary - Channel Insider
Empowering the next generation Channel
 

Bull’s Eye Awards
Nominations Open for Channel Insider 2009 Bull’s Eye Awards
Nominations are now open for the Channel Insider 2009 Bull’s Eye Awards, which recognize excellence in customer service, technology prowess, business acumen, channel leadership, communications and community building, and innovation among vendors, solution providers, distributors and channel services companies.



Sponsored Links
  • Control VM Sprawl, What You Don’t Know Can Hurt You
  • FREE Sophos Encryption Tool: Encrypt, compress and share files easily
  • LSI 6Gb/s Portfolio Expands to Include SATA+SAS HBAs
  • Reduce the cost of managing your mobile workers.
  • Find out 7 Ways to Drive Data Center Efficiency
  • SonicWALL breaks through network and email gridlock
  • Save up to 40% on calling costs with Avaya Aura™



  •  

    The Matter of Marketing

    in Commentary


    Article Rating:starstarstarstarstar / 2
    Article Views: 1905

    Rate This Article:
    Add This Article To:
    Opinion: Vendors need to help VARs by providing resources, not just money, to do effective marketing.

    Some channel players view marketing in the same way as my father: It's a namby-pamby sector with not a lot of industry grit or skills around it.

    Marketing—what does it actually mean? Is it just an excuse for creative types to brainstorm while sitting in an overly trendy office on brightly colored bean bags? Or rather is it an essential part of what every single company, large or small, should be using to help drive sales?

    With metronomic regularity, channel players insist that they are doing marketing. And they are. In fact, according to Ziff Davis Enterprise Research's Outlook 2008 study, 84 percent of VARs surveyed believe marketing is either 'somewhat' or 'very' important. But it just isn't working. The problem is there is a disconnect between what VARs think marketing is, what it actually is, and most vitally, the amount of cash this costs and how vendors view their MDF pots of gold.

    Resource Library:
    Vendors unfortunately don't really help in this scenario. While most hand out marketing development funds like soup to the homeless at Christmas, it will only feed that VAR for a single campaign, or even a single advertisement. And real marketing is a long-term play.

    Vendors funding a three-month marketing campaign is all well and good, except that three months is simply not long enough to have any perceived benefit at all. Therefore the vendor, having seen no outcome of its dollars, simply cuts them back. It's understandable; why pay for something it doesn't see any benefit or outcome from?

    Except that this is the worst possible way to conduct any kind of marketing strategy. And vendors, who employ probably some of the best marketers in the industry, should know better. When Dell, Hewlett-Packard, IBM, or any of the rest launches a marketing campaign, it lasts for a six-month minimum, and more than likely a year. The campaign should be reviewed after every quarter, adapted and tweaked as necessary, but certainly not stopped.

    The second problem for VARs is that for those who do have the longevity of thought to run a timely and well-thought-out marketing campaign, nine times out of 10 they do not have the resources to cope with the outcome. And, as many VARs still see it, they can actually count the dollars they earn through employing a new engineer, but not so with a marketing person. And when money is tight, most will get drawn to where they can see the dollars.

    And this is where the vendor can really help VARs. Big changes are occurring in our industry with the move to managed services, making marketing for VARs ever more important, and this means campaigns will need to be delivered strategically and over a long period of time, with consistent messaging and follow-up campaigns.

    But realistically, how many VARs have the time, money or inclination to do this? None. Therefore, to really see some kind of boost and benefit to their marketing funding, vendors need not just to look at the readies, but look also at the resources; it is pointless having the greatest marketing campaign on the planet if there is no one inside the VAR to follow up, drive the leads and maintain communication with the outside world. Helping to fund a marketing executive inside a VAR will prove more fruitful for the VAR and ultimately the vendor than just throwing money at the problem.



    Discuss The Matter of Marketing
     
    >>> Be the FIRST to comment on this article!
     

     
     
    >>> More Commentary Articles          >>> More By Sara Driscoll
     


     


    [ci] feeds
    XML
    Add Channel News, Product Reviews, Trends and Analysis to your RSS newsreader or My Yahoo!


    HTML PLAIN TEXT

    Keep on top of news for VARs and Resellers with CI's Weekly Newsletter and Alerts.

     


    CHANNEL RESOURCE CENTER
     
     
    Enterprise Mobility Zone
    The Enterprise Mobility Zone (EMZ) blog is a tool designed to help senior IT executives discuss, create and deploy next-generation mobile strategies in their organizations.
    Go beyond yesterday's tactical approach to mobility!
     
    Build A More Efficient Data Center
    Demands are growing but budgets are not. Solve your pressing IT issues using the resources you already have. Determine which technologies can help you drive efficiencies and how they are applied. Gain a quick ROI on new initiatives
    Find out how
    Let Enterprise TechBrief do the work for you. Aggregated content, tech news, product reviews, vendor updates, how-to’s—all you need to boost your efficiencies and cut costs, all from one place.
    enterprisetechbrief.com