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Caveat Emptor: 5 Ways to Avoid Counterfeit IT Goods
By Charlene O'Hanlon on 2009-02-06



Counterfeit IT hardware and pirated software is on the rise, fueled by a stagnant economy and end users need to do more with less. Here are 5 tips from vendors, consultants and solution providers to ensure your customers get what they pay for.
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Counterfeit IT hardware and pirated software is on the rise, fueled by a stagnant economy and end users need to do more with less. Here are 5 tips from vendors, consultants and solution providers to ensure your customers get what they pay for.

1. Know Your Source

Purchase products only from reputable distributors or direct from vendors. Steer clear of unknown Internet storefronts and phone solicitations for bargain goods and software.

2. Don't Fall for a Good Price

Counterfeit equipment and pirated software are priced much lower than their legal counterparts. Remember, if it sounds too good to be true, it usually is.

3. Check the Product

Most vendors have information on their Web sites on how to verify if a product is genuine. It's useful information to know, even if you don't think you have any counterfeits.

4. Verify the Serial Number

Check the serial number of the product with the vendor. That's the fastest way to know if a product is genuine can save headaches down the line if warranty issues arise.

5. Report Counterfeiting

If you believe you purchased fake product from a third-party source, contact the vendor and report the source. You may be compensated for your trouble.

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