War for IT Talent Heats Up in the App Economy
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War for IT Talent Heats Up in the App Economy
Half of IT organizations are looking to acquire new IT skills and bring them in-house, most notably IT professionals with custom application development skills, a new study finds. -
The Business Value of Software
43% currently believe that becoming a software-driven enterprise is a critical driver of competitive advantage today, but that is expected to rise to 78% in three years. -
Impact of Software-Driven Enterprise
47% said that becoming a more software-driven company has had an impact on their market share, while 45% said it has improved their time to decision. -
Use of Software Today
More than one-third of respondents (37%) said that less than 10 percent of revenue is driven by customer interactions via apps or other software interfaces, but just 11% said that will be true in three years. -
Area of Software Investments
51% of organizations have increased investments in new forms of software, such as mobile apps and API-enabled software. -
Drivers of Software Investments
Increased business agility (31%) tops the list, followed by better customer service (29%) and better customer experience (28%). -
Increased Reliance on Custom Software
49% are bringing more software development back in-house and 47% have or are planning to use M&A to increase app development capabilities. -
Software Development Maturity
A full 69% admitted that, in terms of being able to build software, they are still in the development stage or piloting programs. -
Biggest Technology Impact
Cloud computing tops the list, at 40%, followed by analytics (38%) and Internet of things (37%). -
Top Technology Areas of Focus
IT security tops the list at 46%, followed by API development and use and collaboration/networking, at 41% each. -
Increased Reliance on Analytics
48% are incorporating analytics into customer-facing strategies, but respondents also concede that data science skills are hardest to find. -
Issues Having Biggest Impact on Business
Skills shortage was cited by 37% followed closely by increased regulation and geopolitical issues, each at 36%. -
Strategy for Acquiring IT Skills
More than half (52%) said they have filled new skill sets within the company, and about half said they are bringing more IT and software development in-house. -
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There's no doubt that the rise of the application economy is driving most organizations today to re-evaluate the relationship between the business and IT. This shift is not only changing where organizations are focusing their IT investments, it's creating a massive amount of competition for people with the right IT skills. A new survey of 200 senior business and IT leaders, conducted by Oxford Economics on behalf of CA Technologies, finds that at least half of IT organizations are looking to acquire new IT skills and bring them in-house, most notably IT professionals with custom application development skills. At the same time, of course, that could just as easily mean that half the market is looking for external expertise. The challenge is that the size of the pool of people with relevant IT skills is relatively small, thereby creating a fierce level of competition between solution providers in the channel and their potential customers for the same IT talent. However, the study suggests that, when it comes to becoming software-driven entities, most internal IT organizations are moving at a more deliberate pace than most solution providers. Here are key takeaways from the study.
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