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  • Want to Make VOIP Portable? Plantronics Says Stick It in Your Ear!

    Want to Make VOIP Portable? Plantronics Says Stick It in Your Ear!

    Frank Ohlhorst

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    It is no surprise that voice over IP is all the rage for business both big and small, and it is no surprise that VOIP can bring strong profits and ongoing revenue to VARs. But what is surprising is that an advanced technology such as VOIP is saddled with phones and handsets that came out… Read more

  • Eight Steps to Greener IT

    Eight Steps to Greener IT

    Channel Insider Staff

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     By Channel Insider Staff 1. Virtualize Servers It’s time to end the "one application-one server" paradigm favored by many organizations. Moving multiple applications to a single server can boost server use by 15 to 90 percent. Read more

  • Using Web 2.0 to Keep Vendors Honest

    Pedro Pereira

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    A recent episode involving Dell, a Long Island VAR and a vocal customer provides a valuable case study in the use of Web communication tools, namely a blog, to get results from vendors. As reported in our blog last week, Bob Venero, CEO of Future Tech Enterprise, was having a meal with Michael Dell while… Read more

  • Learning To Love UAC

    Larry Seltzer

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    User Access Control in Windows Vista has been such a controversial development that it’s worth re-examining periodically. Let’s restate the purpose of UAC: It is to allow the user to run the system as a standard user, not administrator, and still have relatively easy access to privileged operations when they are necessary. UAC (click here… Read more

  • Symantec Brings SAAS to Storage with Hosted Backup

    Frank Ohlhorst

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    When most people hear the acronym SAAS they automatically think of software as a service, but Symantec wants people to think storage as a service instead, at least in the case of Symantec Protection Network. SPN is Symantec’s first venture into the hosted backup and hosted storage market, and the company is hoping that the… Read more

  • Lead Management on Demand Comes to the Channel

    Michael Vizard

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    The state of marketing automation software in the channel has never been anything to write home about. Most vendors don’t really have any and the few vendors that do have something in place are typically using a relatively rudimentary module that is part of some larger CRM (customer relationship management) suite. But as we’ve seen… Read more