Tag: software
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The Open Source Challenge in the Channel
One of the ironies of the channel these days is that many of the data centers and network operations centers (NOCs) built by solution providers are based on open source technologies. Almost invariably, these platforms are being used to support commercial software and systems that have been deployed at any number of customer locations. That… Read more
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MSP Ecosystems Start to Come of Age
An interesting phenomenon is starting to take shape in the managed services category that has some long term implications for resellers in the channel. Managed service providers (MSPs) are increasingly partnering with software vendors to deliver more products as a service. For instance, instead of the customer buying backup and recovery software, the customer relies… Read more
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Sales Management Rapidly Becoming More Science than Art
Sales management in the channel is more mysterious art than science. But as predictive analytics software continues to evolve additional light will soon be shone into one of the darkest corners of the channel. IBM recently moved to acquire a provider of an analytics application that has been specifically developed to address the challenges associated… Read more
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The Unfulfilled Potential of CRM Software in the Channel
Given all the noise that has been generated about customer relationship management (CRM) software over the years, solution providers in the channel could be forgiven for assuming the CRM market is pretty well saturated by now. In reality, SugarCRM CEO Larry Augustin says that 60 percent of organizations today don’t have a CRM in place… Read more
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Analytics Applications Emerge as Next Big Thing in IT
On the plus side IBM is convinced that the combination of Big Data and analytics application software is laying the foundation for a major economic expansion. On the downside, prospective customers are a little short on analytics expertise and most IT organizations are still not familiar with Big Data technologies such as Hadoop. IBM is… Read more
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Expected Investment Surge Pushes IT Growth Outlook to Record High: CDW
Categories: News and TrendsWhile overall anticipated IT spending has grown two percentage points to reach 42 percent, most sectors saw significant increases in spending optimism, according to the latest CDW IT Monitor. Growing optimism and greater anticipation of increased IT investments among IT decision-makers propelled the company’s six-month growth outlook composite score to 71, jumping three points since… Read more