Tag: MSPs

  • Patch Management: An Important Service for MSPs and MSSPs

    Patch Management: An Important Service for MSPs and MSSPs
    Categories: ,

    Businesses these days have a strong need to simplify and automate patch management, and some managed service providers (MSPs) see an opportunity to help. Vulnerabilities are a big opening for hackers to gain entry into critical systems, and thousands of new vulnerabilities are discovered all the time. But if only about 800 of these vulnerabilities… Read more

  • How IT Vendors Can Reach More MSP and MSSP Partners

    How IT Vendors Can Reach More MSP and MSSP Partners
    Categories: ,

    IT vendor ecosystems used to be simple things. Big vendors attracted lots of partners among smaller vendors and service providers. But the traditional order has been upset by the cloud and the arrival of consumption-oriented models that favor monthly subscriptions over one-time fees for software and even hardware. This means that IT vendors must change… Read more

  • Four Channel Opportunities for IT Vendors and MSPs

    Four Channel Opportunities for IT Vendors and MSPs
    Categories: ,

    IT vendors are often looking for ways to increase their presence in the channel. The good news is the channel needs their help. Beyond establishing a direct channel presence and building an effective portal, what are some of the tools and strategies IT vendors can develop to offer material help to partners, MSPs, and MSSPs,… Read more

  • 7 Major Mistakes that MSSPs Make

    7 Major Mistakes that MSSPs Make
    Categories: , , ,

    Any IT vendor or managed services provider (MSP) looking to add security services has several different directions they can go to achieve success. But there are also certain mistakes they can make that usually bring about failure. Here then are seven of the biggest mistakes a managed security service provider (MSSP) – or would-be MSSP… Read more

  • How MSPs and MSSPs Can Attract Talent Despite IT Skills Shortage

    How MSPs and MSSPs Can Attract Talent Despite IT Skills Shortage
    Categories: ,

    It wasn’t long ago that when a job vacancy came up, you placed an ad in a newspaper or industry magazine, received a bunch of résumés, interviewed the best candidates, and hired someone—all within a few weeks. These days, it is not so simple. Job sites and job apps are everywhere. Far from making things… Read more

  • MSP Clients Are Unhappy. Here’s Why and What To Do.

    MSP Clients Are Unhappy. Here’s Why and What To Do.
    Categories: , ,

    The overwhelming majority of MSP customers are so frustrated with their managed service provider (MSP) that they’re looking to replace them within the next year, according to a new report from CloudBolt Software. With 80% of companies shopping for a new MSP, the report cited two trends for the widespread dissatisfaction: Organizations are building increasingly… Read more