Tag: managed service provider

  • MSPs Are Facing the Best and Worst of Times

    MSPs Are Facing the Best and Worst of Times
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    When it comes to becoming a managed service provider, it’s never been easy. What is changing, however, is that turning a profit as an MSP is becoming more of a challenge than ever. Not too long ago becoming an MSP meant building out a full-scale data center. But as cloud computing has evolved, it’s becoming… Read more

  • Time to Rebuild the IT Services House

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    For the most part, IT service providers are not so different from the average IT organization. Over time, a large number of IT silos that are optimized for specific classes of application workloads have sprung up for one reason or another. The problem is that each of these silos requires the service provider to dedicate… Read more

  • Five Tips for Keeping Security Costs Down

    Five Tips for Keeping Security Costs Down
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    By John Peterson With the ever-increasing dependency on cyber-security insurance, more and more small and midsize businesses must ensure they have an adequate plan for security. In theory, this could well mean a doubling up of line items on security products. Part of the attraction of managed services providers is the ability to keep costs… Read more

  • Kaseya Acquires Vorex to Integrate PSA and RMM Software

    Kaseya Acquires Vorex to Integrate PSA and RMM Software
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    With more managed service providers (MSPs) than ever now realizing that their business revolves around their professional services automation (PSA) and remote monitoring and management (RMM) applications, the pressure to combine these two distinct classes of software into a single platform has been steadily rising across the channel. Kaseya responded to that pressure by acquiring… Read more

  • Machine Learning to Transform Managed Services

    Machine Learning to Transform Managed Services
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    While there is a wealth IT innovations these days, two in particular are starting to capture the imagination of managed service providers (MSPs) looking to introduce higher levels of automation into their operations. The first is the growing need for big data analytics services capable of capturing massive amounts of machine data that can be… Read more

  • Flowroute Launches Reseller Partner Program

    Flowroute Launches Reseller Partner Program
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    Flowroute Launches New Reseller Partner Program Flowroute, an IP carrier providing advanced calling and messaging services, formally launched its Flowroute Reseller Partner Program to provide IT and managed service providers (MSPs) with the tools, training and support to deliver communication solutions to enterprises. Flowroute has enrolled more than 50 North American partners into its Reseller Partner… Read more