Tag: help desk

  • 6 Best Help Desk Tools for MSPs

    6 Best Help Desk Tools for MSPs
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    Discover the six best help desk tools for MSPs in 2023. Find out which help desk tools are the most reliable, cost-effective, and user-friendly. Read more

  • LogMeIn Central vs NinjaRMM

    LogMeIn Central vs NinjaRMM
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    It’s the experience and track record of LogMeIn Central against the up-and-coming NinjaRMM. Which RMM tool is best for you? In a world where remote working and connectivity are becoming more commonplace, remote monitoring and managing software is coming into its own. Two of the biggest names in this space are LogMeIn Central and NinjaRMM.… Read more

  • 13 Best Remote Desktop Software

    13 Best Remote Desktop Software
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    If everyone read the instruction manual for the newest device purchase, the world might be a happier place. Clients would be more informed and capable of solving technical issues, vendors could scale down support centers, and tech forums might become lonely places. In a world where time is money and everyone seems to be on… Read more

  • Cognitive Computing Apps Come to the Channel

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    Cognitive computing is emerging as a new class of applications that help people make better decisions by identifying the relationships between complex sets of data. What may be surprising is the fact that the channel is one of the first places these cognitive applications are actually being applied. At the recent IT Nation 2014 conference,… Read more

  • IT Outsourcing Landscape Continues to Shift

    IT Outsourcing Landscape Continues to Shift
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    Outsourcing Application Hosting: Most Outsourced Function Large organizations are spending a median 7.4% of their IT budget on outsourcing, compared with 6.1% for small organizations and 4.6% for midsize organizations. Application hosting was the fastest-growing type of outsourcing, thanks to the growing adoption of software as a service (SaaS). IT Sector Outsourcing Best in Help,… Read more

  • Helping Channel Partners Step Up to the Cloud Plate

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    Most companies today have deployed the cloud in one form or another, but some firms many not have the resources to invest in—or the technical expertise to handle—all the cloud applications they need. In a recent survey, IT professionals said eight in 10 customers need professional services to get started with the cloud. The study,… Read more