SMBs Struggle With Data Protection's Rising Complexity
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IT Infrastructure Deployed
The IT infrastructure landscape has never been more complex: 79% of respondents still have physical servers on premise and more than 60% have virtual servers, as well. What's more, 37% already have a mix of physical, virtual and cloud deployments. -
Hypervisor Usage
When it comes to hypervisors, it's now a hybrid world. VMware still dominates at 49%, but Microsoft Hyper-V is already at 41%. -
Number of Hypervisor Vendors
More organizations are getting comfortable with multiple hypervisor platforms: 51% are running hypervisors from two different vendors. -
Heterogeneous Hypervisor Adoption
Hypervisors now come in multiple forms: 67% are running one hypervisor other than VMware or Microsoft Hyper-V. -
Biggest Backup and Recovery Challenge
The complexity of backup processes is cited as the biggest challenge by 33%, followed by cost of disparate systems, at 32%. -
Reasons for Using Multiple Backup Products
Few backup and recovery products are optimized for all scenarios; 59% cite application issues and 44% cite virtualization. -
Virtual Server Backup Processes
Virtual servers don't always receive the level of data protection they require; 54% back up their virtual servers as often as they do physical ones. -
Demand for Unified Backup and Recovery
Reducing backup and recovery complexity is always in demand; 44% report being very or extremely interested in unifying backup and recovery. -
Percentage of Data Backed Up to a Remote Site
Backing up data to a remote site is an increasingly standard operating procedure; 70% back up more than 50% of their data to a remote site. -
Cloud Usage for Backup
Backing up data is one of the primary uses for the cloud. A full 65% report using the cloud to backup data, but 87% of those that do say they also want a local copy. -
Recovery Point Objectives (RPOs)
Focus these days is on losing as little data as possible. A full 84% have RPOs of an hour or less. -
Recovery Time Objectives
Tolerance for downtime is falling rapidly. Almost three-quarters (73%) have recovery times of under four hours. -
The Cost of Downtime
With organizations running more applications, the cost of downtime has increased significantly. The cost of downtime is more than $60,000 per hour for more than 37% of respondents.
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Why Metrics Matter to the Channel Increased complexity is nearly always good from the IT channel's vantage point, and the intricacies of backup and recovery are proving to be no exception. A survey of 401 global small and midsize businesses (SMBs) conducted by IDC on behalf of data protection specialist Acronis found that IT organizations are struggling with backup and recovery, thanks to the rise of virtualization and cloud computing. Backup and recovery becomes more problematic with each new platform added. Most IT organizations now routinely run multiple types of hypervisors in and out of the cloud, but these platforms are increasing the cost and complexity of backing up and recovering data, the study found. In addition, the cost of downtime is on the rise and expectations for both recovery time objectives and recovery point objectives are tightening. The result is increasing pressure on IT organizations to seek outside assistance from solution providers in the channel. Here's a look at key takeaways from the research.