Top White Papers and Webcasts

  • Currently, most of the enterprise users don’t have their enterprise resource planning (ERP) systems infused with artificial intelligence (AI). Making timely and the right decisions are vital when building a business. A lack of AI-based apps can be very costly when it comes to making the right decisions. Read this tech article to learn how AI-powered apps, such as Oracle Fusion ERP with Intelligent AI, can lead to a major increase in gross income by procuring better insights, achieving greater efficiency, …

  • On-Demand Webinar   For years, contact centers have strived for a complete customer view, but siloed data and the accumulation of point solutions has continued to deliver less than stellar experiences for customers and agents alike. In this webcast, hear from Appian Contact Center expert, Todd Marthaler and eWEEK Market Expert, Michael Kreiger on best practices to ensure customer service agents are armed with the exact data they need to deliver the very best customer experiences. You’ll …