Top White Papers and Webcasts

  • Every IT organization will agree that operating system (OS) upgrades – both on the desktop and server side - can be a tedious, time consuming, and expensive process. Microsoft has now launched Windows 10 as a software-as-a-service (SaaS) platform to help enterprise IT stay current, with OS updates delivered frequently and seamlessly. This white paper highlights what’s new in Windows as a service (WaaS), how to go about implementing it, the associated challenges, and the value that a specialized …

  • Have you become a bottleneck for app dev teams? Do they accuse you of holding back application deployments with antiquated ticket queues and multi-day turnaround times? Are you constantly battling “shadow IT” efforts and then being called on to fix the mess when things go wrong? In the interests of meeting the organizational need for speed, fostering good inter-team relationships, and keeping your sanity, read this guide to explore some strategies to deliver the services your apps need in the …