Top White Papers and Webcasts

  • What if you could save a few hours on quoting, and at the same time streamline the process for procurement and service delivery? You may be overlooking one of the greatest improvements that you could make to your sales operations. With shrinking margins on technology hardware, it’s more important than ever to practice efficiency as a value-added reseller. Read this eBook to explore the pitfalls of quoting with antiquated, internally developed, or custom quoting tools -- like spreadsheets -- and introduce …

  • IT Operations Management (ITOM) and IT Service Management (ITSM) have been implemented by many companies to improve infrastructure visibility, gain tighter control over the IT environment and minimize downtime.   However, most ITOM systems do not support the integration of IBM mainframe and IBM i data with other enterprise systems. This blind spot forces many organizations to operate on incomplete insights that lead to longer response times, dissatisfied customers and downtime.   With …