Why Service Providers Should Rethink Their DDoS Strategies

In distributed denial-of-service (DDoS) attacks, an IT infrastructure, Website or network becomes overwhelmed with requests, making it impossible to deliver services properly. The majority of 129 service providers surveyed by DDoS protection provider Black Lotus have experienced such attacks, with a large percentage reporting "customer churn" as a result. The study shows a disparity between how threatened providers feel about potential DDoS attacks and how prepared they are to mitigate an attack. While the report shows that 92 percent of service providers have some form of DDoS protection in place, it's often not enough to stop an attack before the damage is done. Plus, there seems to be a disconnect between what customers and their service providers believe are their responsibilities during a DDoS attack. Nearly half the service providers said they are solely responsible for the viability of their infrastructures during an attack, but they also believe the direct impact of the DDoS attacks are the customer's responsibility. The bottom line is that DDoS attacks can result in significant revenue losses.