Security Pain Points Open Up Channel Opportunities
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Security Pain Points Open Up Channel Opportunities
Many firms have multiple security products, budget issues, system incompatibilities and a lack of skills—offering opportunities to security service providers. -
The Cost of Breaches
22% of breached organizations lost customers, 29% lost revenue and 23% lost business opportunities. -
Biggest Security Obstacles
• Budget: 35%
• Compatibility Issues: 28%
• Lack of trained personnel: 25%
• Certification requirements: 25% -
Complex Security
65% of the organizations surveyed use from six to more than 50 security products. -
Operational Impact
Nearly 30% of systems were impacted for 61% of organizations during a security breach. Systems were down from 1 to 8 hours for 65% of organizations. -
Cloud Risks
27% of employee-introduced third-party cloud applications were categorized as high risk and created significant security concerns. -
Old Is New Again
Adware infected 75% of organizations, 65% of email is spam and 8% of spam is malicious. -
Lagging Vigilance
44% of security alerts are not investigated, and 54% of legitimate alerts are not remediated. -
Outsourced Services
• Advice and consulting: 51%
• Auditing: 46%
• Incident response: 45%
• Monitoring: 45%
• Threat intelligence: 41% -
Cost Savings
52% of the security professionals surveyed said they outsourced services to save costs, while 48% said they outsourced them to get unbiased insights. -
Building Defenses
90% of organizations are improving threat defense technologies and processes after attacks by separating IT and security functions (38%), increasing security awareness training for employees (38%) and implementing risk mitigation techniques (37%).
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Why Metrics Matter to the Channel More than one-third of organizations that experienced a breach in 2016 reported substantial losses in customer retention, opportunity and revenue, according to Cisco's 2017 Annual Cybersecurity Report. The survey of nearly 3,000 security professionals also found that many organizations are using from six to more than 50 security products. Couple this with budget constraints, system compatibility issues and a lack of talent, and it opens up opportunities for security service providers. One of the pain points is that companies cannot find enough people certified to deal with so many different products and vendors, said Franc Artes, architect at Cisco's Security Business Group. You can't fault customers for plugging in widgets as problems pop up, but they haven't built an end-to-end security solution, added Dave Gronner, senior manager at Cisco's Security Go-to-Market, global partner organization. "Our security partners see great value in that conversation," he said. The report is designed to help channel partners understand their customers' pain points and the best approaches to mitigate threats. Here are the top findings from the report.
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