MSPs Face Big Cybersecurity Talent Gap

By Gina Roos

Cybersecurity services are no longer an option for managed service providers (MSPs) if they want to attract new customers and maintain their existing ones, according to a report from Kaspersky Lab and Business Advantage. The survey of 569 MSPs and value-added resellers (VARs) with managed service offerings indicates that cybersecurity is increasingly becoming more important for MSPs and their customers. In fact, security is no longer viewed as a separate or optional function among MSPs even though there are service providers such as managed security service providers (MSSPs) who specialize in different security services and offerings. However, there are challenges. The report, MSP: Trends, Challenges and the Keys to Success in Managed Security in 2017, found that a majority of MSPs face a shortage of qualified cybersecurity staff, which may lead to some struggles in meeting customer demand for these services. Here are key findings that indicate where MSPs should focus their resources to support and grow their sales to SMBs and larger enterprise customers.

This article was originally published on 2017-11-29
Gina Roos is a business and technology writer who has contributed print and Web articles to leading electronic industry publications. She was Editor-in-Chief at Electronics Sourcing North America, and served as Site Editor for UBM's Green SupplyLine and Electronics Supply & Manufacturing Websites. She also authored the "In the Channel" column, covering the electronics distribution industry for EETimes ProductWeek. Gina was the founder and editor of Electronics Advocate, an online magazine covering design and supply chain issues in the electronics industry. The publication was sold to MMG Publishing UK in 2010. Gina has a degree in journalism.