BigFix Launches Partner Program, Offers Symantec Alternative

By Jessica Davis

Has your systems management or security vendor recently taken more business direct? Looking for an alternative to Symantec or another security giant? BigFix is introducing its formal channel partner program called PlatformONE and has added a Symantec and CA channel veteran as its channel chief.

BigFix’s solution uses an agent-based technology to deliver intelligence (patch management, applications) to nodes on the network. The solution has been deployed in environments with anywhere from 1,000 to 300,000 nodes.

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Suzanne Swanson has joined the company and is launching a channel program for three types of partners—resellers, managed service providers (MSPs) and technology partners/ISVs. BigFix already has about 125 partners around the world, including 25 MSPs, with the majority having signed up in the last six months.

"This year we expect to drive more than 50 percent of our bookings through partners," Swanson told Channel Insider.

Swanson said that BigFix provides real-time visibility into management functions and lets customers see it all in a single console. The solution can be up and running in days or weeks, she added.  

Pricing for the solution varies and is based on the number of modules deployed. The software is delivered as a perpetual enterprise license model, in a subscription form or as a managed services provider delivering the service. MSPs host the solution at their own site and install agents at the customer sites at each node. MSPs typically purchase a number of devices upfront and deploy them to customers and then report back to BigFix on a monthly basis.

"We are committed to being partner-centric," Swanson said.

This article was originally published on 2010-03-31