Symantec.cloud Enhances Portfolio of SAAS Services

By Nathan Eddy

Security, storage and systems management specialist Symantec announced that customers will now benefit from enhancements to the Symantec.cloud portfolio of SAAS services. The company announced a number of service enhancements, which are designed to bring more of Symantec’s technologies to the cloud and offer increased flexibility of choice to SMBs (small and midsize businesses).

Service enhancements include Backup Exec.cloud, which automatically protect the data on customer PCs and servers with online backup and recovery. Larger organizations wishing to protect remote workers or smaller satellite offices can use this cloud service while still using traditional Backup Exec software at the main office. A beta for Backup Exec.cloud will begin in June and the service will be available later this year, the company said.

Symantec.cloud email archiving services are designed to help businesses securely address the challenges of email storage management, legal discovery and regulatory compliance. The company will introduce future enhancements to Symantec.cloud email archiving services under the name Symantec Enterprise Vault.cloud in June 2011.

"The major pain point for most organizations is the ongoing maintenance and management of their applications, software and hardware," said Chris Christiansen, vice president of products and security for IT research firm International Data Corporation (IDC). "Whether for messaging security or data storage and protection, IT Managers from organizations of all sizes are seeking cloud-based solutions they can trust to ease the burden on their time and resources."

In addition, a new Apple iPhone app in beta release from Symantec.cloud, allows customers of email, web, and IM security offerings to view historical data, reports and charts, as well as product and service information from their handheld device. The app also provides administrators with the ability to manage users and create and issue support tickets from their device.

According to numbers released by the company, the number of Symantec.cloud users grew 16 percent year over year from 9.2 million end users in February 2010 to 10.7 million end users in February 2011 in 112 countries. Moreover, Symantec.cloud added a new data center in South Africa, bringing the total number of cloud service-related data centers around the globe to 15. Symantec.cloud’s SaaS portfolio currently includes 16 pre-integrated applications.

"We’ve seen a great deal of momentum in the adoption of cloud-based services for their ease of management and deployment," said Rowan Trollope, senior vice president of Symantec.cloud. "Customers need to protect their information with fewer resources and as little administrative hassle as possible."

This article was originally published on 2011-05-04