Recent Articles
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Symantec Fixes Partner Issues
Horrible and excruciating are two of the words that channel partners have used to describe dealing with vendor Symantec over the past six months as it worked to integrate acquisition Veritas’s ERP system with its own. Among the problems? Two hour call center hold times, 14-step license key activation procedures, and no way to tell…
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Data Deposit Box Keeps Off-Site Storage Safe
When it comes to backing up your data—be it of a business or personal nature—you can’t be too thorough. Backup options such as CDs or DVDs, external hard drives, NAS appliances, or USB sticks offer a partial solution, but these local storage solutions leave your backup data vulnerable to any number of local disasters. Online…
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Cisco Taps ISV for SMB Catch
Cisco and IPcelerate are teaming up to offer their respective VOIP for small business and IP telephony application products to channel partners through D&H Distributing, a company that specifically caters to the small business side of the SMB space. The deal marks an intensified effort by the two vendors to penetrate the fast-growing SMB market…
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Google’s Distribution Play: That’s It!?
When I lived in Plymouth, Mass., I used to react with perverse amusement when I saw tourists with license plates from as far as Montana and Florida visit the famed Plymouth Rock. A first-time visitor’s reaction inevitably went something like this: “That’s it!? That’s Plymouth Rock!? We drove all the way from [insert faraway locale]…
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Solution Providers Need to Power Up
With the arrival of the Fourth of July, the dog days of summer will soon be upon us. With them come rising concerns over energy costs, brownouts and rolling blackouts as utility companies struggle to keep up with demand. For a solution provider, this convergence of electrical woes creates an opportunity to have a really…
