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  • Dell’s Channel Chief Gets Global Gig

    As a result of sweeping corporate reorganization at Dell, Greg Davis is being elevated to running global channels for the struggling computer powerhouse. "Greg now has a new and expanded global role," CEO Michael Dell confirmed in an e-mail to Channel Insider. Since Dell re-entered the channel nearly 18 months ago, Davis has served as…

  • AMD Poised to Lose Another Race with Intel

    Imagine this: you’re sitting in the staging lane in your shiny new Ford F150 pickup truck ready to drag race. You’re feeling pretty good and confident until the 10-cylinder Dodge Viper pulls along side. Perhaps implying that you’re the fastest one around was not such a good idea after all? This is exactly what AMD…

  • Dell’s Reorganization Leaves Channel Chief Jobs in Question

    Dell left critical questions unanswered for its nascent channel program partners when it announced a reorganization of its major divisions on Dec. 31. A Dell spokesman said Dell had yet to reveal its plans about potential personnel changes for its three regional channel chiefs and also the division or divisions that those chief or chiefs…

  • Managed Services: Is It Too Late?

    With managed services shining a rare beam of light in an otherwise gloomy market, a flurry of activity in this space is a certainty in this new year. The high-tech trade group Computing Technology Industry Association predicts that competition among MSPs (managed services providers) will intensify in 2009 as solution providers zero in on what…

  • Do Users Really Love Laptops? Survey Says Maybe Not

    It turns out that laptop users aren’t as satisfied a computing bunch as previously thought, and solution providers may find a new market opportunity in making them happy. According to the results of a survey, “Track the Yack,” released today by the Forum to Advance the Mobile Experience (FAME), laptop users are suffering from a…

  • 9 Steps to Better Business Automation

    For a long time, IT solution providers talked but did not walk for themselves. They automated the businesses of their clients, but neglected their own businesses, often keeping track of billable time and trouble tickets on loose pieces of paper and awkwardly constructed spreadsheets. These bad habits started to change a few years ago when…

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