Special Skills Needed to Help Firms Tackle Mobile Challenges

The use of mobile devices in the corporate world will only continue to grow, and companies of all sizes will have to address the need to update business processes, set up policies and improve the skill sets of their workforce to accommodate mobile technologies. That is a key takeaway from CompTIA’s enterprise mobility study. Still, it is a major challenge for many companies. In some cases, the challenges are device-integration issues, a lack of resources, a lack of special skills, and finding a balance between the needs of end users and IT department requirements. Add the bring-your-own-device (BYOD) trend to the mix, and it further complicates efforts in supporting mobile initiatives, particularly for integration, security and compliance. These are all areas where VARs and IT providers can help businesses implement and optimize mobile solutions and provide operational support. But IT providers that take the time to understand an organization’s business needs and have expertise around regulatory and compliance issues within the organization’s industry will have an advantage. Channel Insider examines key takeaways from the survey of IT and business executives.