Managing Mobile App Development Challenges
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Missing Mobile Expectations
Nearly half (45%) reported missing app deployment success goals (such as number of apps, quality of apps, budget, business impact and time expectations). -
The Trouble With Mobile App Development
Many organizations underestimate the complexities involved. Nearly one in five failed to meet budget requirements, and a similar proportion had to produce fewer apps than planned. Another 5% of enterprises failed entirely in their attempts to produce apps. -
Reliance on External Providers
Only 11% of the app masters relied on internal resources. Nearly a third of the IT decision-makers from app masters relied on external infrastructure partners, vs. 12% for the overall sample. -
The Legacy Infrastructure Challenge
Mobile computing creates additional channel opportunities. Of the app masters, 85% are replacing legacy components with public or private cloud alternatives. -
Making the Cloud Migration
Only 12% of the overall sample are equally committed to the cloud. On average, the app master enterprises reported moving 80% of their infrastructure to IaaS and 80% of their application development to PaaS. -
The Cloud Gets Strategic
The cloud and the channel are increasingly linked. A full 61% of the app masters agreed that being cloud-first by making use of IaaS, PaaS and mobile-backends-as-a-service (MBaaS), while strategically approaching external resources, is extremely relevant. -
API Usage and Advanced Analytics
The API Economy comes to mobile computing. Two-thirds report making use of APIs and advanced analytics to build mobile apps. -
Mobile ROI
Mobile is about taking latency out of business processes. Among the organizations that succeed with mobile applications, the top two benefits were improved customer satisfaction and increased revenues.
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Defining MSPs' Goals, Challenges and Tools 
Why Metrics Matter to the Channel Many companies don't realize the complexities inherent in mobile application development. A new survey of 800 IT decision makers conducted by the Apigee Institute, a unit of Apigee, a provider of API management software, found that 45 percent missed at least one goal in terms of the number of mobile apps they planned to develop, the amount of time it took to build those apps, the quality of those apps, the amount of budget dollars allocated and the impact on the business. The report, titled "Lessons From the App Masters: How Some IT Departments Excel at Delivering Quality Apps," revealed that only 8 percent of the respondents exceeded their goals across all those attributes. Of that 8 percent, one-third proactively sought eternal help to gain additional technical or project management expertise. Only 11 percent of those "app masters" relied primarily on internal resources. The large number of IT organizations that failed to meet their goals suggests that there's a limited supply of expertise and a lot of demand. From a channel perspective, that usually means plenty of high-margin opportunities to go around.