Enterprise Mobility Comes of Age Amid Challenges

By Michael Vizard

Apple may be the dominant mobile computing platform, but Microsoft rules the roost when it comes to mobile applications in the enterprise, according to a recent survey conducted by harmon.ie, a provider of collaboration app software. When it comes to making future mobile app investments, Microsoft stands to benefit most, with 2015 shaping up to be the year of mobile enterprise productivity, according to the poll of 1,400 IT and line-of-business (LOB) professionals. "For this prediction to become a reality, enterprises need to move well beyond personal productivity enablement on the go, and invest in internal and external mobile collaboration tools and initiatives," the study said. What is less clear is where those investments will be made, given the divergent views of internal IT organizations and LOB users. The differences between the two may not surprise solution providers as they often play the role of peacemaker. Business users said they want to be able to access financial apps, while IT seems to think the mobile focus should be on customer service. There is also a disconnect between how LOB users and IT view the level of access provided to mobile-enabled apps. Here are key takeaways from the study.

This article was originally published on 2014-10-30