Assessing the True Costs of Mobile Computing
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Assessing the True Costs of Mobile Computing
The total cost of mobile computing is more than 100 percent higher than most IT professionals anticipate because it includes many often-forgotten factors. -
Type of Mobile Computing Devices in Use
Apple iOS devices are the most widely used, at 39%, followed by Android (28%) and Windows (23%) devices. -
TCO Comparisons
When all cost are fully loaded, Android devices have the lowest total cost of ownership (TCO) while Windows devices have the highest. -
The True Cost of Mobile Computing
In the United States, the actual total cost of ownership per device is $1,840—116% more than commonly expected—which equates to $51.9 billion in total spend for American businesses. -
Controllable Mobile Computing Costs
About $987 of costs per mobile computing device, including services, security and IT support, are not being taken into account when calculating the TCO of enterprise mobility. On average, $407 in the United States could be saved per device annually through various controls. Total cost savings in the United States could be $11.5 billion. -
Carrier Costs
"Bill shocks" from unexpected carrier charges are the second-greatest single contributor to overall total cost of ownership for the largest companies globally—14% of TCO. -
Replacement Costs
On an annualized basis, replacement costs from $300 to $400 per device used, depending on the size of the company and volume of devices purchased and supported. -
Cost of IT Services
Costs associated with products/services spanning everything, from mobile device management to telecommunications expense management software, range from just under $100 to more than $200 per device on an annualized basis. -
IT Support Costs
On an annualized basis, cost per device can range between just under $200 to more than $400, depending on the number of devices supported. -
Mobile Security Breaches
Nearly three in 10 (28%) of U.S. companies report having suffered a mobile breach in the last 12 months—with the cost of remedying the breach at $40,000 to $400,000.
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Why Metrics Matter to the Channel While mobile computing has clearly been widely embraced, most organizations don't realize the full costs associated with giving employees access to mobile computing inside the typical enterprise. A new survey of 500 IT professionals in the United States conducted by Redshift Research on behalf of Wandera, a provider of mobile device management and security software, finds that the total cost of mobile computing per device is, on average, $1,840—which is about 116 percent more than anticipated. The survey finds that about half those costs are controllable, which creates an opportunity for solution providers across the channel to add value by helping organizations better manage those devices. While those numbers take into account the cost of mobile security, the total cost of a breach can range from $40,000 to $400,000 per incident. That means a security breach can easily wind up eclipsing an organization's entire annual mobile computing budget. Channel Insider examines key takeaways from the study and focuses on factors that should be part of the total cost of ownership (TCO) equation.
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