10 Reasons Companies May Need to Hire or Switch MSPs

By Gina Roos  |  Posted 2014-04-16 Email

IT executives are aware of IT downtime's drawbacks, including lower productivity and lower profitability, but managed service provider Converged Technology Group says some hidden costs to IT uptime can be as damaging to a company's profitability. These include wasting money running a state-of-the-art data center, instead of focusing on innovations; not having the IT skills on staff to handle the complexity of integrating and managing best-in-class technology; downtime and slowdowns affecting your company's efficiency, customer service and reputation; not controlling support costs as your business moves to the cloud; and spending resources on providers instead of investing in partners. In addition to this five-point checklist of hidden costs, available in an eBook, the report also identifies the danger signs businesses should be aware of in their own IT departments. Whether your business is using in-house IT staff or an external service provider, here are 10 reasons to reconsider how your business is monitoring and managing its IT infrastructure to help reduce costs and free IT staff to focus on more business-critical tasks.


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