Level Platforms has introduced Mobile Device Management as a
key new feature in its Managed Workplace 2012, enabling IT service providers to
manage and monitor smartphones and tablets. The company will roll out MDM
during its road show this month.
The offering delivers on what so many MSPs have been
grappling to find as customer companies find more users bringing their own
devices to connect to corporate networks, or else customers companies issue
smartphones and tablets to end users. The
demand has been ahead of the solution.
“The rapid adoption of tablets and smartphones by
business users represents one of the biggest revenue growth opportunities of
the decade for MSPs,” said Peter Sandiford, CEO of Level Platforms, in a
statement.
“With Managed Workplace 2012, MSPs can deliver
comprehensive solutions to simplify administration, improve performance and
address critical security issues associated with mobile devices now being
deployed on their customers’ networks,” he said. “Our global Road Show is an
excellent opportunity for MSPs to preview our Mobile Device Management
capabilities before they are released next
month.”
According to Level Platforms, its new MDM offering
provides monitoring and management capabilities for all major smartphones and
tablets, including devices from Apple, Google, Microsoft and RIM. All MDM
features are delivered from the same central dashboard that offers a view of
all other managed devices.
Level Platforms said that Managed Workplace deployed on
mobile devices lets MSPs collect complete asset information, remotely configure
devices, track location, restrict user access and wipe or reset a device
remotely. That goes a long way towards resolving the security concerns that
have shadowed the deployment of smartphones and tablets.
The new MDM also enables MSPs to create customized
security and management for particular organizations, and offer that
customization as a value of their managed service offering.
Managed Workplace 2012 also introduces the Mobile
Service Manager, which lets MSPs access the Managed Workplace Service Center
dashboard from a mobile device to view and address end-customer service issues.
Level Platforms Managed Services Education and
Collaboration Road Show will visit 17 cities in North America and Europe in
February and March.