Ciena Software Creates New Business Model for MSPs

By Gina Roos  |  Print this article Print
managed service providers

NEWS BRIEFS: In addition to Ciena's news, this week's coverage includes Novus' Lync business expansion, HP and Alcatel-Lucent's expanded alliance, and more.

Avnet Expands Oracle Partnership

Avnet Technology Solutions has expanded its Latin America and Caribbean relationship with Oracle beyond Brazil, Chile, Mexico and Puerto Rico to also include Venezuela, as well as bolstered offerings in Puerto Rico.

Under the new agreement, Avnet will now offer Oracle's full-stack capabilities, including Oracle Systems, Oracle Technology and Oracle Applications in Venezuela. Avnet also will provide channel partners with Oracle Systems initially in Puerto Rico.

The global IT distributor plans to extend this into other Caribbean markets in the future. The combination of Oracle's offerings with Avnet's expertise will allow channel partners to better address their customers' software and systems requirements in these markets.

JB&A to Sell Adder Technology Products via CDW Website

Adder Technology, a manufacturer of high-performance keyboard, video and mouse (KVM) products, has expanded its distribution agreement with JB&A to include ordering and fulfillment of Adder's connectivity products through the CDW Website. Adder's media networks, extenders and keyboard, video and mouse switch solutions, including the AdderLink Infinity, are immediately available through CDW's Website, making its products more widely available to customers.

By working with partners, such as Adder and CDW, JB&A is able to customize end-to-end workflow solutions to meet the needs of media and broadcasting industries in North America, said the company. The new channel is expected to expand JB&A's market share of Adder product sales.

AppSense Upgrades Product Suite for VARs

AppSense, a provider of User Environment Management (UEM) solutions, is launching new versions of its DesktopNow suite that help its VARs support virtual desktops, physical desktops and midmarket organizations. The expanded portfolio—DesktopNow Virtual Edition, DesktopNow PC Edition and UEM Essentials—offers simplified infrastructure, deployment options and reduced price points to meet the requirements of organizations of any size, industry or use case.

These additions, along with existing solutions, enable AppSense to offer product packages and price points that address all segments of the market. UEM Essentials enables midmarket businesses to solve the most common issues in deploying virtual desktops, said AppSense.

The benefits of DesktopNow PC Edition for businesses with physical desktop estates include simple PC recovery and replacement, improved end-point security and increased IT efficiency, while benefits of the DesktopNow Virtual Edition include faster logons, application and desktop optimization, increased IT efficiency and the economic benefits of non-persistent VDI, the company said.

Swiftpage, ALSO Sign Master Distribution Agreement

Swiftpage, a provider of software and services for small businesses, has entered into a master distribution agreement with ALSO Holding, an information and communications technology (ICT) distribution company in Europe. Under the agreement, ALSO will distribute the Act! customer and contact management business application portfolio through its established channel and its new ALSO Cloud Marketplace.

The Act! offering is designed for resellers that are looking for a locally hosted, subscription-model contact management offering for their customers, said Swiftpage. Act! resellers, known as Act! Certified Consultants, may use the ALSO platform to bundle, sell and manage ALSO qualified cloud services from the local ALSO Marketplaces. ALSO CHOICE is a customizable white-label service, allowing resellers to rebrand as their own and begin selling in the cloud.

N-able by SolarWinds Releases Backup Manager UDP for MSPs

N-able by SolarWinds, a provider of remote monitoring and management (RMM) and service automation software, has launched its Backup Manager–Arcserve UDP, an addition to its backup offerings for MSP partners worldwide. Simplifying backup management for MSPs, N-able's Backup Manager Unified Data Protection (UDP) gives MSPs a single backup solution to address all of their customers' needs, delivering deduplication, high availability, offsite replication and other advanced features in a single unified management console that eliminates the need for multiple tools.

The new "as-a-service" backup offering operates across virtual and physical environments, providing quick restores and streamlined backup management. Other features include simple task-based data protection and availability plans; agentless backup for VMware & Hyper-V (Windows & Linux VMs); support for physical systems (Windows & Linux), built-in replication and high availability for advanced backup; true global deduplication to reduce storage requirements and storage costs; migration of disk images to tape, with granular restore from disk or tape; self testing of backups as they are completed; and easy-to-manage remote capabilities when used in conjunction with N-able's N-central RMM, the company said.