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Chaos Characterizes IT Operations Management

Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. IT First Hears About an Issue From Users  One in five companies reports that end users are the first ones to discover half or more of all IT problems.

Michael Vizard

Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

IT First Hears About an Issue From Users  One in five companies reports that end users are the first ones to discover half or more of all IT problems.

Michael Vizard

Contributing writer

Michael Vizard is a seasoned IT journalist, with nearly 30 years of experience writing and editing about enterprise IT issues. He is a contributor to publications including Programmableweb, IT Business Edge, CIOinsight, Channel Insider and UBM Tech. He formerly was editorial director for Ziff-Davis Enterprise, where he launched the company’s custom content division, and has also served as editor in chief for CRN and InfoWorld. He also has held editorial positions at PC Week, Computerworld and Digital Review.

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