What IT Decision-Makers Want From Cloud Vendors

What do enterprise technology decision-makers consider most when seeking vendors for infrastructure-as-a-service (IaaS) and other cloud services as well as other IT-driven needs? For starters, they seek security, reliability and uptime as well as new technical expertise and tools, along with solutions that will boost productivity among remote workers, according to a recent survey from NaviSite, a provider of cloud-enabled managed hosting and application services. Vendors are under pressure to satisfy these needs, given that the vast majority of potential customers are migrating a significant share of their IT structure to the cloud, according to the survey of 250 IT decision-makers in the United States and the United Kingdom. "The discussion within enterprises has shifted past the initial strategy to the groundwork of driving mainstream adoption and achieving the associated benefits around agility, cost, performance and security," said Sumeet Sabharwal, general manager of NaviSite. Channel Insider examines key takeaways from the study.