The Cloud Computing Game Is Still Wide Open
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Customers Lean Toward VMware
VMware's dominance of the local data center extends to the cloud: 74% of survey respondents expressed a strong preference for a VMware-based cloud. -
Keeping Cloud Options Open
Customers plan to expand the number of cloud service providers they do business with: 60% indicate an interest in adding cloud vendors, and 25% plan to switch vendors. But less than 20% plan to eliminate cloud providers at this point. -
Rates of Cloud Success
VMware leads, but Microsoft Azure is not far behind. VMware vCloud-based service providers report the highest success (67%) and lowest failure rates (33%)—defined as stalled or unsuccessful (tried but failed) adoption. In terms of success, Microsoft Azure came in at 56%, Amazon Web Services at 43% and Rackspace at 37%. -
Top Cloud Computing Challenges
It seems like customers are having a little trouble with everything. The top cloud computing challenges are pricing and performance, which are tied at 38%. Other challenges include support (36%), downtime (35%), management (33%) and scalability (33%). -
Cloud Capabilities in Need of Improvement
Much work still needs to be done. Better management dashboards top list at 52%, followed by easier resource scalability (46%), better VMware vSphere integration (45%) and more transparent pricing (43%). -
Top Reasons to Move to the Cloud
Agility is finally on a par with cost. Faster deployment of new workloads leads, with 48%, followed by faster scaling of existing workloads, at 47%, and reduced capital and operating expenses, at 47%. -
Critical Cloud Advantages
Disaster recovery becomes a byproduct of the cloud. Disaster recovery topped list of cloud advantages, at 49%; followed by cost and rapid scalability, both at 48%; and deployment speed, at 45%. -
Cloud Governance Matters
The Asia-Pacific region (100%); United States (97%); and Europe, Middle East and Africa (96%) said that the ability to target workloads toward data centers in specific regions to ensure compliance and data sovereignty is important or very important. -
Professional Services Required
A full 80% required some professional services to get started. Areas needing professional services include security and compliance services, at 57%, followed by integration with the local data center (47%), disaster recovery (45%), ongoing management (40%) and general planning (40%). -
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As with most new technologies, the school of hard knocks winds up being the best form of education. The channel is adjusting as the cloud comes of age, but some clear trends are emerging. Of 1,150 instances of cloud experimentation or adoption, most organizations, on average, are dealing with three cloud vendors, according to a survey conducted by Enterprise Management Associates on behalf of iLand, a provider of a cloud platform based on VMware technology. The survey of 415 IT professionals found that although there's a strong preference for VMware in the local data center, there is no clear cloud winner just yet. In fact, 25 percent of the respondents said they plan to switch vendors while 60 percent said they intend to add more. For solution providers across the channel, all this means that when it comes to cloud computing it's still early in the game. While a handful of cloud service providers currently dominate the market, IT organizations are far from committed to any particular platform just yet. Best of all, the survey finds that 80 percent of customers need professional services to get started with the cloud. Channel Insider examines key takeaways from the study.
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