Coming to Terms With Microsoft Office 365
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Coming to Terms With Microsoft Office 365
Many solution providers are using the transition to Microsoft Office 365 to establish or expand their managed service practices, a new study finds. -
Inhibitors to Microsoft Office 365 Adoption
While 71% cited customer concerns about the cloud; 44% pointed to the actual migration process. -
Where Solution Providers Make Microsoft Office 365 Money
Solution providers ranked consulting and managing the migration process as the top two best sources of margins. -
Number of Microsoft Office 365 Engagements
On average, solution providers report accomplishing 15 in the last year, with plans to complete 17 more in the next 12 months. -
Revenue Sources for Microsoft Office 365
While 40% said most of their revenue comes from project-based work, another 39% cited managed services. Only 14 cited actually reselling Microsoft Office 365. -
Follow-On Microsoft Office 365 Opportunities
A full 84% said it was very likely or likely that customers would request additional cloud services. Only 1% said it was unlikely. -
Top Features Wanted in Data Migration Tools
Ease of use topped the list, at 54%, followed closed by saving solution provider time at 51%. -
Top Features Wanted in Project Management Tools for Migration
Automated email discovery tops the list, at 62%, followed by automated desktop setup of Outlook, patches and data, at 44%. Automated provisioning was a close third, at 42%. -
Self-Identification of Partners
Nearly half (48%) described themselves as managed service providers, while 36% said they had more than one business model.
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Defining MSPs' Goals, Challenges and Tools 
Why Metrics Matter to the Channel When it comes to cloud computing, one of the more traumatic events in the history of the channel has been the shift to Microsoft Office 365. For many solution providers that resold PCs bundled with Microsoft productivity applications, this shift in business models represents the biggest challenge their company has ever faced. However, many solution providers are using this transition to establish or expand their managed service practices, according to a recent survey of 109 U.S. channel partners conducted by research firm AMI-Partners. In fact, nearly half the respondents identified themselves as managed service providers (MSPs). For the most part, these solution providers are making most of their money providing consulting and data migration services rather than reselling software. Most of them also view Microsoft Office 365 as a means to sell additional cloud services. The most sought-after features when it comes to Microsoft Office migrations are ease of use and auto discovery of the Microsoft Office desktop environment.