Ingram Micro Beefs Up Cloud Services, Programs

By Gina Roos  |  Print this article Print
cloud services

NEWS BRIEFS: In addition to Ingram's news, this week's briefs cover Avnet's contract renewal portal for partners, CompTIA's new training courses and more.

RES Software Expands Partner Program

RES Software, a digital workspace technology company, has expanded its RES Service Provider program, to include RES IT Store, an automated service app store that will give partners more options and flexibility to their customers. These include hosted pricing models, support for all major desktop delivery platforms (Citrix, Microsoft and VMware), integration with a variety of ITSM and MDM technologies and the most common cloud services, automated recurring tasks and branding opportunities within the RES Software products.

Continuum Delivers Managed Backup Platform for MSP Partners

Continuum, a channel-exclusive provider of integrated managed IT services solutions, has released Continuity247, a fully managed backup platform, built on the IBM cloud, that helps its managed service provider (MSP) partners deal with the key challenges around backup and disaster recovery (BDR). The platform allows MSPs to manage all clients' backups from a single pane of glass with remote access to appliances, protected machines and the cloud.

The platform is supported by the company's Network Operations Center (NOC), which proactively monitors, troubleshoots and corrects any problems to ensure backups run 24/7/365 for the small and midsize business (SMB) clients of its MSP partners. MSPs can also add Continuum's intelligent Remote Monitoring and Management (RMM) platform backed by NOC with additional benefits including alerting, integrated ticketing, remote control, scripting, patch management, antivirus software and reporting.

Springboard Retail Opens Platform to Resellers and Integrators

Springboard Retail, a cloud POS and retail management platform, has launched its channel partner program with two levels of partnership. The Springboard Retail Referral program is designed for companies looking to offer a more comprehensive in-store solution to extend the value they offer to retailers.

Partners can bundle core services and refer qualified leads to the Springboard Retail Customer Success Team. Springboard Retail Reseller targets partners that sell and implement solutions for multi-channel retailers. Resellers also can leverage Springboard Retail's REST API to build new applications and integrations.

Tech Data Adds VSN Mobil

Tech Data has signed an agreement with VSN Mobil to distribute its products in the United States through the company's Mobile Solutions and Retail division. Under the agreement, Tech Data becomes the exclusive distributor of VSN Mobil's V.360° Camera and V.ALRT Smart Button to national retailers, carrier stores and Apple specialists, as well as select regional and online retailers. Tech Data will also distribute VSN Mobil's upcoming line of unlocked smartphones.

xMatters Enhances On-Demand Platform

xMatters, a provider in communication-enabled business processes, has announced a new release of its On-Demand communications system platform for managing, deploying and resolving IT incidents. Designed for service providers, IT teams and individuals, new features of the latest xMatters On-Demand cloud release include functionality improvements for scheduling and calendaring as well as multi-login support. It also provides a new Group Overview to allow users to quickly identify on-call gaps along with other features such as full team contact information, an improved roster that shows a single view of resources including a team's availability, and enhanced conferencing that now makes it easier to identify all of the attendees on the call.

ITC Infotech Joins Asigra Partner Ecosystem

ITC Infotech, a global IT services company, has joined the Asigra partner ecosystem to deliver backup and recovery services based on the Asigra Cloud Backup software platform. The partnership enables ITC Infotech to deliver fully automated and compliant backup and recovery for organizations of any size and across vertical markets. The service provider's customers include enterprises in financial services, consumer packaged goods, hospitality, manufacturing, retail, travel, transportation and logistics, media and entertainment, and the life sciences.