74% of IT channel firms are providing cloud consulting, compared with 67% last year.
72% said they’re overseeing services to migrate customers from one cloud to another, up from 53% in 2013.
67% are managing multi-cloud environments for customers, up from 57% in 2013.
67% are offering dashboards to help customers understand cloud utilization, costs, etc., as opposed to 59% that did so last year.
60% oversee remote monitoring of cloud solutions for customers on a recurring basis, close to the 59% reported last year.
54% conduct troubleshooting/repairing of customer cloud solutions on a project basis, down from 65% in 2013.
58% say that cloud channel revenues are growing faster than those for “established products,” up from 50% who said this in 2013.
64% say the cloud offers higher services profit margins compared with established products; this is up from 49% who indicated so last year.
67% are using software to track revenue sources in order to quantify cloud-specific sales, and 52% have created a separate sales team for cloud business.
42% of companies using the cloud consider themselves in “full production” with it, and 11% said it’s transforming IT.
52% have added the role of “cloud architect” to their IT department in recent or near-recent times, and 49% are increasing existing talent resources to build private clouds.
43% say the cloud is creating new policies that impact IT strategies, up from 39% last year.