Channel News Briefs: Week of June 8By Gina Roos | Posted 2014-06-11 Email Print
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This week's briefs cover Core Security's partnership with Axxum, two recent Tech Data distribution agreements, Arrow's deal with SoftLayer, and more news.
OpenDNS Integrates With Autotask
OpenDNS, a provider of cloud-delivered security, has integrated its Umbrella for MSPs service with Autotask, an IT business management platform, to centralize security and account management for MSP partners. OpenDNS and Autotask enable MSPs to centralize OpenDNS security alert trouble tickets as well as service status and reporting within their professional services automation system, enabling streamlined IT operations management.
OpenDNS can automatically generate trouble tickets in Autotask that contain detailed data such as which machine needs attention, speeding up the incident response. MSPs will be able to specify ticket queues, status, starting priority, and ticket and issue type.
Netsocket Unveils New Suite of Virtualized Apps
Aimed at enabling MSPs to grow their managed services offerings, Netsocket, a technology provider in virtualized, software-defined networking, offers the capability for automated application delivery of a new suite of Netsocket qualified third-party virtual open-source and commercial applications. These applications, called vApps, expand the features and functionality of its Netsocket Virtual Edge offering.
Virtual Edge provides cloud-based, automated service creation, delivery, management and implementation for a variety of virtualized applications. It virtualizes WAN/LAN edge networking functions, including routing, switching, firewall and tunneling. The offering is optimized for small and midsize businesses and enterprise branch offices.
CoreDial Grows Partner Channel
CoreDial, a cloud communications software and services provider, has added more than 80 new channel partners across a variety of industries and regions. The company has more than 210 channel partners in the United States.
CoreDial also recently partnered with Unitel, a seller of business phone systems and IT solutions, to provide hosted voice over IP (VOIP) and Session Initiation Protocol (SIP) trunking solutions to their customers. The CoreDial offering enables channel partners to sell, deliver, manage and invoice cloud communications products and services. The company claims it helps partners increase their profits by up to 65 percent through its cloud communications offerings.
Connect First Offers 15% Commission
Connect First is offering cloud contact center platform resellers a 15 percent commission for two years through its new Connect First Referral Partner program. In addition, partners will be able to determine their own pricing when reselling the cloud-based contact center platform to end customers. Connect First Referral Partners have access to high-level training and 24/7 support resources. The program also offers opportunities for marketing, sales and product training support.