Short-Term Recovery TipDo not shake, disassemble or attempt to clean any hard drive or server that has been damaged - improper handling can make recovery operations more difficult which can lead to valuable information being lost.
As partners and customers start to deal with the aftermath of the Virginia earthquake and the Eastern seaboard hurricane, it never hurts to run through some of the dos and don'ts of handling damaged equipment--particularly storage devices in need of work by data recovery specialists. According to the experts at Kroll Ontrack, the following are some of the most important considerations to keep in mind in the short- and long-term. Kroll Ontrack is currently offering free data recovery evaluations and discounted data recovery service for all desktops, laptops and USB drives affected by Hurricane Irene, as well as a discounted rate on all servers, tapes and other methods of storage affected by the hurricane. These offers stand through October 31, 2011. "Heavy storms causing rolling blackouts and power outages are significant causes of data loss, and damage to personal property during severe weather can be devastating," said Todd Johnson, vice president of operations for Kroll Ontrack. "While most possessions can be replaced and are usually covered by insurance, the same cannot be said for digital data."
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