OnForce: Prices Stabilizing, Installation Work Orders Climb

By Jessica Davis  |  Print this article Print


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Online IT services marketplace OnForce says prices have stabilized for the second quarter in a row, indicating that the worst of the recession may be over.

Online IT services marketplace OnForce says that price stabilization and a rise in installation work in the most recent quarter could indicate positive changes in the economy.

The change comes after price erosion punctuated previous quarters.

"We’ve started to see pricing stabilize for the second quarter in a row," says Maria Battaglia, senior vice president of marketing at OnForce. "We are absolutely seeing price stabilization across all categories."

Executives at the company say this and other changes suggest that more companies are beginning to invest in new technology as opposed to just maintaining existing equipment.

For example, Battaglia also says OnForce has seen a 4 percent increase in installation work, marking the first such increase in "quite some time."  The increase coincides with a 3 percent decline in break/fix work. VOIP, network and audio saw the highest installation rates, according to OnForce.

"It could be that there is some stabilization going forward," Battaglia says.

OnForce also saw a 7 percent increase in its "other" category, which Battaglia says indicates that people could be using the OnForce platform in non-traditional ways such as for micro-staffing or digital displays.

OnForce says the top four categories this quarter in terms of work order volume were:

  • PC Desktop: 30 percent (down from 32 percent in Q2.)
  • TV/Video: 16 percent (down from 19 percent in Q2.)
  • Network: 15 percent (up from 13 percent in Q2.)
  • Printer: 9 percent (steady compared to Q2.)


Jessica Davis covers the channel for eWeek and Channel Insider. Her technology journalism career began well before anyone heard of the World Wide Web and has included stints at Infoworld, Electronic News/EDN, and the Philadelphia Business Journal. Her work has also appeared on CNN and Forbes.com. She has covered hardware, software and networking, as well as the business side of technology. She has won several journalism awards, including a national ASBPE award for best staff-written column, and was named Marketing Computers hardest working tech journalist on their inaugural list of top tech journalists. Jessica can be reached at jessica.davis@ziffdavisenterprise.com

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