CA Technologies Teams with Tekmark Global Solutions on Partner ProgramBy Jennifer Lawinski | Posted 2010-12-08 Email Print
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CA Technologies is partnering with IT solution provider Tekmark Global Solutions to make its CA Services Tiered Partner Program more efficient.
IT management software and solutions company CA Technologies announced Wednesday it is partnering with Tekmark Global Solutions on its new CA Services Tiered Partner Program.
The program is designed to establish more effective process and structure for its CA Services partner network members, the Islandia, N.Y.-based company said in a statement. Partners participating in the program will work directly with Tekmark Global Solutions to manage operational functions like timekeeping, payment processing and contract management.
"The expertise of our service partners greatly helps satisfy a wide range of customer needs," said Adam Elster, general manager of CA Services at CA Technologies, in a statement.
"We are delighted to work with Tekmark Global Solutions to help our partner community by taking much of the managerial burden out of the equation. This program will also provide increased collaboration between partners and CA Services to help ensure the continued delivery of high-quality implementations for our customers."
Partner program benefits include having a single point of contact for issue resolution, reporting and contract management as well as efficient payment for services and options for accelerated payments.
"The complexity of managing multiple suppliers can be a drain on an organization's time and resources. Dealing with a single supplier is more efficient than dealing with hundreds of partner companies," Guy Del Grande, chief executive officer of Tekmark Global Solutions, said in a statement. "This expanded partnership with CA Technologies is an example of how we can provide a comprehensive approach to address the varied management challenges of our clients."