Bull's Eye Award: MSP of the Year
Unlike other companies offering cloud computing-based implementations to its customers, Hosted Solutions did several things to differentiate its program and to help it stand out in the market.
First, the company branded its program as the Stratus Trusted Cloud, addressing the concept of trust—a big question mark when customers are considering putting data in the cloud. Hosted Solutions’ aim is to alleviate customers’ concerns about outsourcing their data and other functions to a firm that then uses another third party for hosting. Aside from being easier to substantiate operational information for compliance with GRC rules, Stratus Trusted Cloud enabled Hosted Solutions to talk about the level of confidence it's engendered among its clients, including the Atlanta Falcons, Cleveland Cavaliers, Channel Advisor and Motricity.
Second, Hosted Solutions folded its "Hi-Touch" consultative approach into the Stratus program, working with clients to develop a program that meets their specific needs. The company also has established partnerships with key OEMs and ISVs such as VMware, Cisco, Sun, F5, EMC and more, to reinforce the concept that its five SAS 70 Type II facilities along the East Coast are capable of delivering the level of service its customers need and expect to receive.
Finally, some clients also wanted the option of blending and maximizing the best of a multitenant cloud with a dedicated environment. Hosted Solutions delivered its "hybrid cloud" option, giving customers the ability to cross-connect their existing back-end resources such as databases and other supporting applications to the Stratus Trusted Cloud, providing them with greater flexibility. As a result, fewer physical and staffing assets are required, resulting in significant cap-ex cost savings.